You can renew your password by using the `I forgot my password` button on the member login screen.

After adding the products you like to the basket, you can use the gift certificates defined for you by using the `Gift certificates` field on the basket screen.

Orders received until 14:00 during the week are delivered to the cargo on the same day.( Delivery times may vary depending on product stock status.)

You can create an easy return request from your membership panel for your incomplete, incorrect or incorrect orders.

While the delivery time may vary depending on the density of the cargo companies, it is expected to reach you within 2 days on average.

After entering the panel of your membership account that you have ordered, you can create a return request by using the `Return Requests` button on the upper right and then the `Create a new request` button on the left menu. For detailed information about returns, you can visit our returns and exchange page.